Do you have fabric samples? Gracious Style understands that it is often helpful to review items in person. With this in mind, we are happy to send sample napkins from any of our collections for your review. We will require a refundable deposit for the items sent, plus $5 for shipping. After inspection, all unused items may be returned for a refund. Some of our collections offer sample swatches for $2 per sample. Please call us at 1-888-828-7170 for sample orders.
Where are your collections made? Gracious Style travels around the world to find the absolute highest quality and craftsmanship for our collections. From the United States to Europe and back again, you can be sure that we are always adding the finest and most elegant items in tableware, bedding and bath just for you.
Can I purchase gift certificates? Yes. Gift certificates in any dollar amount are available for purchase both online and by calling 1-888-828-7170.
Standard Shipping Rates
Alaska, Hawaii, Puerto Rico, U.S. territories, APO, and FPO addresses
Please add $10 to standard shipping rates and $25 to express shipping rates.
Standard Delivery Times
Where is my order shipped from?
Gracious Style only collects taxes on purchases shipped to destinations in California. We are not required to collect sales tax on orders delivered outside of California, but you may be required to remit sales tax to your local taxing authority.
No sales tax is charged when purchasing gift cards; however, purchases paid for with gift cards may be subject to tax.
Can I return my order?
If you need to return an item, please send it back in new, unused, and shelf-ready condition within 30 days of receipt for a refund or exchange. The following exceptions apply:
Merchandise which is not returned in accordance to the conditions listed above will be returned to the customer. The customer is responsible for all return shipping charges.
How do I return my order?
Please make a copy of your sales receipt or invoice and let us know why the product was not satisfactory.
Mail the item, in its original condition, to the following address:
What forms of payment do you accept? We welcome Visa, MasterCard, American Express, checks, and money orders. Please make checks and money orders payable to "Gracious Style, Inc.".
Who do I contact for technical support? Gracious Style customer service specialists are available Monday-Friday 9:00 - 5:00 PST at 1.888.828.7170.
How do you protect my privacy? All orders placed through our web site are protected by our Secured Socket Layer (SSL) technology. This means all of your personal information, including name, address, and credit card number, cannot be read by unauthorized parties as it is transmitted to us.
How do I contact you? You can reach Gracious Style customer service specialists by phone Monday-Friday 9:00 am to 5:00 pm PST at 1.888.828.7170 (toll free). International callers may reach us directly at 1.310.559.5735. We can also be reached by fax at 1.310.667.8565 or by e-mail.