Enjoy free shipping on any order of $75 and above!Details: Valid for orders shipped via ground service or equivalent within the 48 contiguous states; does not include express shipping or shipping surcharges on special items. Not valid on previous orders or when combined with any other promotional offers.
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Frequently Asked Questions
You can go to the bottom of our website, click on "Track My Order", and enter your order ID and the zip code of your billing address. If you are registered with us, you can check on all your pas ... Read more
You can go to the bottom of our website, click on "Track My Order", and enter your order ID and the zip code of your billing address. If you are registered with us, you can check on all your past orders by signing into your account, then click on "Order History" to see a history of your orders, and clicking an order ID to see that particular order.
Items in new, unused, and shelf-ready condition with all original packaging may be returned within 30 days of receipt for a refund or exchange.Exceptions to this return policy include, but are not lim ... Read more
Items in new, unused, and shelf-ready condition with all original packaging may be returned within 30 days of receipt for a refund or exchange.
Exceptions to this return policy include, but are not limited to, the following:
1. Sale items, discounted items, custom orders, special orders and monogrammed items are not returnable.
2. Art, furniture, mirrors, and sterling silver items are not returnable.
3. Flora Danica dinnerware by Royal Copenhagen is not returnable.
4. Alain Saint Joanis, Alberto Pinto, Anna Weatherley, Arteriors, Chelsea House, Christofle, Downright, Ercuis, Hering Berlin, J.L. Coquet, Jaune de Chrome, Medard de Noblat, Rani Arabella, Renaissance Paris, St Geneve, Varga and fferrone items are not returnable.
5. Herend, Jay Strongwater and Moser items will incur a 20% restocking charge.
6. Shipping fees are not refundable.
Items which do not meet these conditions will be returned to you, and you will be charged for all return shipping charges.
If you received free shipping on your order, the original shipping costs will be deducted from your return.
Please click on "Return My Order" at the bottom of our website to obtain a return authorization (RA) number and instructions for returning your items.Once you have received your return instructions, p ... Read more
Please click on "Return My Order" at the bottom of our website to obtain a return authorization (RA) number and instructions for returning your items.
Once you have received your return instructions, please ensure that:
1. All items are returned in new, unused, and shelf-ready condition within 30 days of receipt.
2. A copy of your return authorization is included with your return.
3. Your RA number is clearly marked on the outside of your return package.
Your Return Authorization is valid for 14 calendar days from the date it was issued. Items must be received in our location by this date; otherwise, your return will not be accepted.
We recommend purchasing insurance on your return shipment and obtaining a tracking number. Gracious Style is not responsible for any items lost or damaged in return transit.
Please allow 3 weeks for your return to be processed. You will be notified via email once this has been completed. Unauthorized returns will be will be returned to you, and you will be charged for all return shipping charges.
Standard Shipping RatesShipping charges are based on the total cost of your merchandise before taxes. Standard ground and two-day shipping rates are applicable for orders shipped within the continenta ... Read more
Standard Shipping Rates
Shipping charges are based on the total cost of your merchandise before taxes. Standard ground and two-day shipping rates are applicable for orders shipped within the continental United States. Please note that fabric samples and gift cards are shipped free of charge via U.S. Mail.
Alaska, Hawaii, Puerto Rico, U.S. territories, APO, and FPO addresses
Please add $10 to standard shipping rates and $25 to express shipping rates.
Please add $20 to standard shipping rates. For express shipping, we will provide you with an estimate of shipping costs after you place your order.
Gracious Style can ship anywhere in the world. After you have placed your order, we will provide you with an estimate of shipping costs. You will be billed for global shipping costs at the time your package is shipped. For more information on the rates for a particular destination or for more details please write us.
Customs and Duties
Please note that our shipping quotes do not include any applicable duties, valued added taxes, or import consumption taxes. The recipient of the merchandise will be responsible for paying these duties and taxes upon delivery. You will be charged for customs duties if we are invoiced for them.
Certain larger items are subject to an oversized delivery charge. These are noted in parentheses after the item price and is in addition to standard shipping rates.
Address Correction Fees
You are responsible for providing us with accurate and deliverable addresses with your order. If we are charged address correction, returned shipment, or re-shipping fees by the carrier delivering your order, those fees will be charged to your credit card.
We do our best to ship your items within one week. Some items may be back ordered, or they may have to be special ordered from the factory. In those cases, we will notify you of the e ... Read more
We do our best to ship your items. Some items may be back ordered, or they may have to be special ordered from the factory. In those cases, we will notify you of the expected ship date by email.
From the time an item is shipped, shipping via Ground Service generally takes up to 7 business days, while shipping via Second Day Air service takes about 2 business days.
For personal assistance, we are available Monday through Friday, 9 am - 5 pm EST.
T 1.888.828.7170 (International: 1.310.559.5735)
GRACIOUS STYLE, INC.
10312 LORENZO DRIVE
LOS ANGELES, CA 90064