Category: FAQ
-
What are the different tiers of the program?
There are several tiers based on your points balance. Once your points balance reaches the required level, you will advance to a higher tier right away and get bonus points for all your purchases from then on. You will stay in the new higher tier until the annual adjustment date, which is May 1 of…
-
Do my points ever expire?
If there is no purchase activity in your account within a twelve month period, then your points will expire.
-
What can I get with my points?
You can get gift cards, free gifts, and other great experiences. See our Redeem Your Rewards page for what’s available now.
-
Do I get points for trade purchases?
Yes. If you are a designer or architect and purchase on behalf of your clients, then you will get points for your purchases.
-
How do I know how many points I have?
You can login into your account and see it on the Rewards page.
-
What happens if I return my purchase?
If you got points for an order and subsequently returned it for a refund, then the points will be deducted from your account. If you received bonus points, they would be deducted from your account as well. If the amount deducted would cause your points balance to fall below zero, then your refund will be…
-
When do I get my points?
For purchases from Gracious Style, you’ll get your points when the order is paid for, which is usually when the order is completed. For purchases from our partners, you’ll get your points when the partners have confirmed your purchase or paid the affiliate commission to us. For other activities, you’ll get your points when we…
-
How do I earn points?
You’ll earn points for shopping with us or with our partners, who specialize in everything from fine wines to gourment dining to social stationery. You’ll also earn points for sharing your lifestyle with us, for example on instagram and twitter, and for telling your friends about us. See our Rewards Program page for details.
-
Do I have to join?
No, you don’t have to join to shop with us. But we hope you will! There’s no cost to join and great rewards to be had.